For a qualifying item, the refund period runs for seven calendar days from the auction closing date shown on the listing.
Refund policy.
Refunds apply only to qualifying listings marked Refund available and are subject to a strict seven-day deadline.
Only items clearly listed as Refund available qualify for a refund request.
Delays in completing checkout or payment void refund eligibility. They do not pause, reset or extend the seven-day period.
Delaying collection voids refund eligibility. The seven-day period does not begin on collection and is not extended by late collection.
As-is, salvage, untested, not working, no-refund and expired lots cannot be refunded.
Courier, Uber or other third-party collections void refund eligibility.