Policies

Privacy policy draft.

Drafted for POPIA-aware review. Final wording should be approved before launch.

Information collected

Account details, contact details, billing details, bidding activity, wallet/payment records, order history, verification documents and seller documents may be processed to run the marketplace.

Why it is used

We use information to create accounts, verify buyers and sellers, process auctions, manage payments, prevent fraud, support collections and comply with legal obligations.

Security

ID, passport, proof of residence and banking documents must be encrypted, access-controlled and stored outside public media folders.

User rights

Users should be able to request access, correction or deletion where legally allowed, and object to processing where applicable.

Information Regulator

Users should be able to contact the Information Regulator if they believe their personal information rights have been infringed.